Center Manager

Center Manager – Precision Imaging Centers

The Center Manager at Precision Imaging Centers is responsible for overseeing all daily operations within the imaging center. This includes ensuring a seamless patient experience, managing staff, and meeting performance goals. The role requires a dynamic leader skilled in data-driven decision-making, continuous improvement, and P&L management. As a Center Manager, you will help maintain operational excellence while fostering a positive, growth-oriented team environment.

Key Responsibilities:

Operations Management:

• Oversee day-to-day functions of the imaging center to ensure smooth and efficient operations.
• Develop and implement operational procedures to optimize workflows and enhance patient experience.
• Ensure compliance with all regulatory and company standards for health, safety, and quality.
• Monitor performance metrics, identify areas for improvement, and implement solutions for operational excellence.

Team Leadership & Staff Management:

• Lead, manage, and inspire clinical and administrative staff, ensuring alignment with company goals.
• Recruit, train, and retain top talent, conduct performance evaluations, and set professional development plans.
• Foster a strong, collaborative, and inclusive team culture that promotes morale, respect, and accountability.
• Address and resolve internal staff issues or conflicts with professionalism and discretion.

Customer Service & Patient Experience:

• Ensure exceptional patient experience by addressing and resolving customer service issues promptly.
• Serve as the point of escalation for customer concerns, ensuring patients feel valued and supported.
• Implement strategies to improve patient satisfaction and encourage repeat business.

Financial & Budget Management:

• Oversee the center’s budget, controlling costs while maximizing profitability.
• Monitor financial performance, identify areas for savings, and increase efficiency.
• Collaborate with senior leadership to set financial goals and develop action plans.

Culture & Environment Building:

• Lead by example in creating a positive, patient-centric, and professional atmosphere.
• Promote open communication, team-building activities, and regular feedback sessions.
• Ensure alignment of team behaviors and practices with Precision Imaging’s mission and core values.

Quality Control & Best Practices:

• Ensure imaging services adhere to Precision Imaging’s quality standards and best practices.
• Stay updated on industry trends and implement innovations to maintain excellence in imaging technology and patient care.
• Collaborate with other center managers and leadership to share best practices and continuously improve processes.

Reporting & Communication:

• Maintain regular communication with upper management on the center’s performance.
• Provide timely and accurate reporting on operational and financial metrics.
• Participate in regular meetings with management to align on strategies and objectives.

Qualifications:

• Education: Bachelor’s degree in business administration, healthcare management, or a related field (preferred).
• Experience: Minimum 5 years of experience in office or center management, ideally in healthcare.
• Leadership: Proven track record of managing teams and building cohesive cultures.
• Skills: Strong communication, interpersonal, organizational, and problem-solving skills.
• Financial Acumen: Experience managing budgets, analyzing financial performance, and driving efficiencies.
• Customer Service: Ability to resolve conflicts and service issues with professionalism.
• Commitment: Passion for maintaining high standards of patient care and operational excellence.

Job Details:

• Job Type: Full-time
• Pay: $100,000 – $150,000 per year
• Shift: 8-hour shift

Benefits:

• 401(k)
• Dental and Vision Insurance
• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance, Short & Long Term Disability, Life Insurance, and more!

Work Location:

• In-Person: Jacksonville, FL 32256
  Relocation assistance will be provided to the right candidate.

Precision Imaging Centers
Exceptional Clarity. Superior Care.
Join our team and make a meaningful impact!